Support

Country Monitor is an Android app for user-owned DVRs and cameras on phone, tablet, and TV layouts. The tested Hikvision DVR path and selected H.264 RTSP/ONVIF sources are supported; other brands and codecs need device-specific testing.

Connection Checklist

Confirm the DVR host or domain, control port, RTSP port when using standard playback, username, and password.
The control port may be HTTP/HTTPS or a supported private DVR port; RTSP is a separate service (often port 554). Do not substitute a private control port for RTSP.
Use a trusted LAN or VPN for unencrypted DVR transports; a public hostname does not make legacy traffic secure.
Prefer Wi-Fi for the clearest live view. Mobile data uses the app's low-data behavior when enabled.
If live view pauses, use reconnect from the monitor screen after checking the network.

Diagnostics

The app keeps a local diagnostics log on the device. You can clear it, export it, or upload it to an HTTPS support endpoint that you configure.

Diagnostics logs are intended for connection troubleshooting. The app redacts password-like fields before writing logs.

Analytics Status

Usage metrics are local-only in the current build. Cloud Google Analytics is not connected yet.

Contact

Email info@findtw.com for support or privacy inquiries. Include your device model, Android version, DVR model, and a short description of the issue. Do not email DVR passwords or camera footage.